Frequently Asked Questions

What color is the trainer?

The listed trainer is pink, as shown in the product materials.

Does it have a back support?

The supplied images show padded contact points on the back assembly. Adjust the equipment according to the manual before use.

Can it be folded?

The product information describes a folding design. Follow the included instructions for safe adjustment and storage.

Shipping and returns

Shipping to the US and Canada is free. Processing generally takes 1-2 business days; estimated transit is 4-6 business days. Eligible return or exchange requests can be made within 30 business days after delivery.

How can I get help?

Contact us at [email protected] with your question or order number.